Terms & Conditions

• Drivers from John Rowan Executive Chauffeurs will travel by the most convenient and expedient route (within reason) unless specifically instructed to the contrary by their client.
  
• JRECS Ltd accepts no responsibility for loss or damage to any luggage/property carried in their vehicles, irrespective of the manner in which the loss/damage is sustained.
  
• Vehicles will be operated by their own chauffeurs at all times.
  
• We operate24 hours a day, 7 days a week, 365 days a year for pre-booked cars only.
  
• John Rowan adopts a non-smoking policy in each of their vehicles.
  
• Late bookings (within 2 hours of required time) will only be accepted subject to availability.
  
• JRECS Ltd will not be held responsible for any meeting/ appointment/ flight missed as a result of traffic or road conditions out with the control of John Rowan or their Drivers. However, every possible effort will be made to avoid such a situation.
  
• A charge or valeting fee of £100 for misuse/ fouling of their vehicle .
  
• All hires are subject to a £35 minimum charge, (but special rates are available for account holders and extended hires.
  
• We reserve the right to levy a 50% surcharge on any public holiday, with the exception of Christmas Day and New Year’s Day when a 100% surcharge will be levied.
  
• JRECS Ltd will make an appropriate additional charge for excessive parking and entrance fees unless a fully inclusive charge has been quoted beforehand.
  
• All Major credit cards are accepted.
  
• JRECS Ltd will levy a surcharge of 3.5% for bookings made by credit cards.
  
• A Minimum of 10% deposit for non-account customers.
  
• JRECS Ltd reserves the right to levy a:
  
• 25% cancellation charge if notified of cancellation more than 6 hours before scheduled hire;
  
• 50% cancellation charge if notified of cancellation between 3 and 6 hours’ before scheduled hire;
  
• 100% cancellation charge if notified of cancellation within 3 hours of scheduled hire or if no notification is received.
  
• The outstanding balance of any hire is will be Invoiced to our customers.
  

John Rowan Corporate Accounts must fill out online form and adhere to the strict 30 day terms.